Refund and Returns Policy

At ResultsPro.Pk, we want our customers to have a convenient and satisfactory shopping experience. If you receive a product that is eligible for return under our policy, you can contact us within 7 days of receiving your order.

Please read the following Refund and Returns Policy carefully before requesting a return or refund.

7-Day Return Policy

Customers can request a return within 7 days of receiving the order, subject to the applicable return conditions mentioned below.

To start a return request, please contact our customer support team as soon as possible.

Contact Number: 03217619666

Return requests submitted after the applicable 7-day period may not be accepted.

Conditions for Return

For a return to be considered, the following conditions may apply:

• The return request must be made within 7 days of receiving the order.

• The product should be in its original condition.

• The product should not have been unnecessarily used, damaged or altered.

• Original packaging should be retained where applicable.

• Any accessories or items supplied with the product should be included with the return where applicable.

• Customers may be asked to provide photographs or other information to help us assess the return request.

Certain products may have additional return restrictions depending on their nature, condition or applicable requirements.

Damaged or Incorrect Product

If you receive a product that appears damaged, defective or different from what you ordered, please contact us promptly after delivery.

Our team may request photographs or other details of the product and packaging to assess the issue.

If the issue is verified and the order qualifies under our return policy, we will provide an appropriate resolution.

How to Request a Return

To request a return:

1. Contact ResultsPro.Pk at 03217619666.

2. Provide your order details and explain the reason for the return.

3. Share photographs or other information if requested.

4. Wait for our team to review the request.

5. If the return is approved, follow the return instructions provided by our team.

Please do not send a product back before receiving return instructions from our customer support team.

Return Shipping

Depending on the reason for the return and the circumstances of the order, return shipping arrangements or costs may vary.

Our customer support team will provide the applicable return instructions after reviewing your request.

Refund Policy

If a refund is approved, the refund will be processed according to the circumstances of the order and the payment method used.

We may need to verify the returned product before approving and processing a refund.

The time required for a refund may vary depending on the payment method or financial service involved.

Payment Methods

ResultsPro.Pk currently accepts:

• JazzCash

• Easypaisa

• Bank Transfer

Where applicable, approved refunds may be processed using an appropriate payment method agreed upon with the customer.

Non-Returnable Situations

A return may not be accepted where:

• The return request is submitted after 7 days of delivery.

• The product has been damaged due to misuse or improper handling by the customer.

• The product has been significantly altered or used in a manner that affects its condition.

• Required parts, accessories or packaging are missing where they are necessary for the return.

• The product does not meet the applicable return conditions.

Some product categories may have specific restrictions because of their nature. Customers should contact us before returning a product if they are unsure about its eligibility.

Order Cancellation

If you want to cancel an order, contact us as soon as possible at 03217619666.

Cancellation requests may depend on whether the order has already been processed or dispatched. Once an order has been dispatched, cancellation may no longer be possible and the applicable return procedure may need to be followed.

Delivery Information

Orders from ResultsPro.Pk are generally delivered within 2 to 3 days via courier, depending on the destination and courier processing.

We currently use:

• TCS

• Leopard

Delivery times can vary due to location, weather, public holidays, courier delays or other circumstances outside our control.

Exchange Requests

If you receive an incorrect or damaged product, please contact us promptly.

Depending on product availability and the circumstances of the case, an exchange or another suitable resolution may be offered.

Contact Us About Returns & Refunds

For return, refund or order-related assistance, please contact:

ResultsPro.Pk

Contact Number: 03217619666

Return Period: 7 Days

Delivery Time: 2–3 Days via Courier

Courier Services: TCS & Leopard

Payment Methods: JazzCash, Easypaisa & Bank Transfer

We recommend contacting our customer support team before sending any product back so that your request can be handled correctly.

Policy Updates

ResultsPro.Pk may update this Refund and Returns Policy when necessary to reflect changes in our services, business practices or applicable requirements.

Any updated policy will be published on this page.