Skip to content
Free delivery on orders over Rs. 5,000 across Pakistan
Customer care policy

Returns & Refunds

Publish a clear return, exchange and refund process for eligible orders.

Returns & Refunds

At ResultsPro.Pk, we want our customers to have a smooth and reliable shopping experience. If you have an issue with an eligible order, you can contact us regarding a return or refund within 7 days of receiving your order.

7-Day Return Policy

ResultsPro.Pk accepts eligible return requests within 7 days of delivery.

If you need to return a product, please contact us as soon as possible after receiving your order.

Contact Number: 03217619666

Return requests made after the 7-day period may not be accepted.

When Can You Request a Return?

A return may be considered in situations such as:

  • You received an incorrect product.

  • The product arrived damaged or defective.

  • The product qualifies for a return under our applicable policy.

  • There is another verified issue with the delivered order.

The product should generally be returned in its original condition and packaging where applicable.

Return Conditions

To help us process your request, please ensure that:

  • The return request is made within 7 days of receiving the order.

  • The product has not been unnecessarily used, damaged or altered.

  • Original packaging and applicable accessories are retained.

  • The product is returned according to the instructions provided by our team.

Certain products may have specific return restrictions depending on their nature.

How to Request a Return

If you want to return an order:

  1. Contact ResultsPro.Pk at 03217619666.

  2. Provide your order details.

  3. Explain the reason for the return.

  4. Provide photographs or other information if requested.

  5. Wait for our team to review your request.

  6. If approved, follow the return instructions provided by our team.

Please contact us before sending any product back.

Refund Process

Once an approved returned product has been received and reviewed, the refund will be processed according to the circumstances of the order.

Refund processing time may vary depending on the payment method and financial service involved.

Our available payment methods include:

  • JazzCash

  • Easypaisa

  • Bank Transfer

Damaged or Wrong Product

If your order arrives damaged, defective or different from what you ordered, contact us promptly at 03217619666.

Our team may request photographs of the product and packaging to verify the issue.

After verification, an appropriate resolution may be provided according to our return policy.

Return Shipping

Return shipping arrangements or costs may vary depending on the reason for the return and the circumstances of the order.

Our team will provide the applicable instructions after reviewing your return request.

Order Cancellation

If you want to cancel an order, contact us as soon as possible.

Cancellation may depend on whether your order has already been processed or dispatched. Once an order has been dispatched, cancellation may no longer be possible and the applicable return procedure may apply.

Delivery Information

ResultsPro.Pk generally delivers orders within 2 to 3 days via courier.

Our courier services include:

  • TCS

  • Leopard

Delivery times may vary depending on the destination and courier circumstances.

Contact Us

For any return, refund or order-related question, contact:

ResultsPro.Pk

Contact Number: 03217619666

Return Period: 7 Days

Delivery Time: 2–3 Days

Courier: TCS & Leopard

For complete terms and conditions, please refer to our Refund and Returns Policy.

We are committed to handling eligible return and refund requests fairly and providing helpful customer support.